Availity incident
Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, 45282, RIVERSIDE HEALTH MARYLAND, CAREFIRST MEDICARE ADVANTAGE, CAREFIRSTBCBS, BCDCC - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their abi...
Availity experienced a notice incident on July 4, 2026 affecting CAREFIRST BLUECROSS BLUESHIELD and 45282 and 1 more component, lasting 6d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 04, 2026, 04:56 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/Timeout/Invalid Response errors. Customers are receiving AAA*42/AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 07, 2026, 09:50 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/Timeout/Invalid Response errors. Customers are receiving AAA*42/AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jul 07, 2026, 10:54 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/timeout/timeout errors. Customers are receiving AAA*42/AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 10, 2026, 06:27 PM UTC
This incident has been resolved.