Availity incident
HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, July 12th from 7:00:00 AM EDT through 10:00:00 AM EDT Sunday, July 12th.
Availity experienced a notice incident on July 4, 2026 affecting BCBSMT and BCBSIL and 1 more component, lasting 41d 22h. The incident has been resolved; the full update timeline is below.
Affected components
BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX
Update timeline
- scheduled Jul 04, 2026, 01:02 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.