Availity incident

HCSC - Multiple Transactions - HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 3, 2026 affecting BCBSIL and BCBSTX, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2026, 04:22 AM UTC
Resolved
Jul 03, 2026, 04:22 AM UTC
Duration
—
Detected by Pingoru
Jul 03, 2026, 04:22 AM UTC

Affected components

BCBSILBCBSTX

Update timeline

  1. resolved Jul 03, 2026, 04:22 AM UTC

    We are seeing HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AV07 errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: As of 7/2/2026, 11:49:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.