Availity incident
Multiple Payers - HIGHMARK BLUE CROSS BLUE SHIELD, HIGHMARK BLUE SHIELD, HIGHMARK BCBS WEST VIRGINIA, HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE, HIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORK - 270 - Eligibility and Benefits Inquiry transactions ar...
Availity experienced a notice incident on July 2, 2026 affecting HIGHMARK BLUE CROSS BLUE SHIELD and HIGHMARK BLUE SHIELD and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
HIGHMARK BLUE CROSS BLUE SHIELDHIGHMARK BLUE SHIELDHIGHMARK BCBS WEST VIRGINIAHIGHMARK BLUE CROSS BLUE SHIELD DELAWAREHIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORK
Update timeline
- resolved Jul 02, 2026, 01:25 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42/AAA*80 errors. Next Steps and ETA for resolution: As of 7/1/2026, 8:20:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.