Multiple Payers - HORIZON BCBS NEW JERSEY, HORIZONBCBSNJ_WEB, BCNJC - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally.
Availity experienced a notice incident on July 1, 2026 affecting HORIZON BCBS NEW JERSEY and HORIZONBCBSNJ_WEB and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Started
Jul 01, 2026, 02:05 PM UTC
Resolved
Jul 01, 2026, 02:05 PM UTC
Duration
—
Detected by Pingoru
Jul 01, 2026, 02:05 PM UTC
Affected components
HORIZON BCBS NEW JERSEYHORIZONBCBSNJ_WEBBCNJC
Update timeline
resolvedJul 01, 2026, 02:05 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: As of 7/1/2026, 9:45:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
