Availity incident

WELLCARE HEALTH PLANS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 26, 2026 affecting WELLCARE HEALTH PLANS, lasting 8d 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2026, 04:09 AM UTC
Resolved
May 04, 2026, 07:02 AM UTC
Duration
8d 2h
Detected by Pingoru
Apr 26, 2026, 04:09 AM UTC

Affected components

WELLCARE HEALTH PLANS

Update timeline

  1. identified Apr 26, 2026, 04:09 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 07:02 AM UTC

    This incident has been resolved.