Availity incident

CAREPLUS - Multiple Transactions - As of May 1, 2026, Availity will no longer support submission of retro authorization requests for Medicare members. Reminder, per CMS guidance, requests submitted after services are fully furnished must be processed a...

Notice Resolved View vendor source →

Availity experienced a notice incident on June 30, 2026 affecting CAREPLUS, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 05:29 PM UTC
Resolved
Jun 30, 2026, 05:29 PM UTC
Duration
—
Detected by Pingoru
Jun 30, 2026, 05:29 PM UTC

Affected components

CAREPLUS

Update timeline

  1. resolved Jun 30, 2026, 05:29 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.