Availity incident

GEISINGER HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 30, 2026 affecting GEISINGER HEALTH PLAN, lasting 52d 11h. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 10:43 AM UTC
Resolved
Aug 21, 2026, 10:25 PM UTC
Duration
52d 11h
Detected by Pingoru
Jun 30, 2026, 10:43 AM UTC

Affected components

GEISINGER HEALTH PLAN

Update timeline

  1. identified Jun 30, 2026, 10:43 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.