Availity incident

HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on June 29, 2026 affecting HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED, lasting —. The incident has been resolved; the full update timeline is below.

Started: Jun 29, 2026, 05:13 AM UTC
Resolved: Jun 29, 2026, 05:13 AM UTC
Duration: —
Detected by Pingoru: Jun 29, 2026, 05:13 AM UTC

Affected components

HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED

Update timeline

resolved Jun 29, 2026, 05:13 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Empty Payload errors. Next Steps and ETA for resolution: As of 6/29/2026, 12:40:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.