Availity incident

WELLCARE HEALTH PLANS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 28, 2026 affecting WELLCARE HEALTH PLANS, lasting 19h 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2026, 01:00 PM UTC
Resolved
Jun 29, 2026, 08:22 AM UTC
Duration
19h 21m
Detected by Pingoru
Jun 28, 2026, 01:00 PM UTC

Affected components

WELLCARE HEALTH PLANS

Update timeline

  1. identified Jun 28, 2026, 01:00 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 29, 2026, 08:22 AM UTC

    This incident has been resolved.