Availity incident

Multiple Payers - AMERIHEALTH CARITAS NEW HAMPSHIRE, AMERIHEALTH CARITAS NORTH CAROLINA, AMERIHEALTH DISTRICT OF COLUMBIA, AMERIHEALTH CARITAS DELAWARE, AMERIHEALTH CARITAS NORTH CAROLINA, PRESTIGE HEALTH CHOICE - 270 - Eligibility and Benefits Inquiry...

Notice Resolved View vendor source →

Availity experienced a notice incident on June 27, 2026 affecting AMERIHEALTH CARITAS NEW HAMPSHIRE and AMERIHEALTH CARITAS NORTH CAROLINA and 1 more component, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2026, 07:31 AM UTC
Resolved
Jun 27, 2026, 09:28 AM UTC
Duration
1h 56m
Detected by Pingoru
Jun 27, 2026, 07:31 AM UTC

Affected components

AMERIHEALTH CARITAS NEW HAMPSHIREAMERIHEALTH CARITAS NORTH CAROLINAAMERIHEALTH DISTRICT OF COLUMBIAAMERIHEALTH CARITAS DELAWARE

Update timeline

  1. identified Jun 27, 2026, 07:31 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Jun 27, 2026, 07:46 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved Jun 27, 2026, 09:28 AM UTC

    This incident has been resolved.