Availity incident

Multiple Payers - 100260, SCMED - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Availity experienced a notice incident on June 27, 2026 affecting 100260 and SCMED, lasting 23d 4h. The incident has been resolved; the full update timeline is below.

Started: Jun 27, 2026, 01:07 AM UTC
Resolved: Jul 20, 2026, 05:29 AM UTC
Duration: 23d 4h
Detected by Pingoru: Jun 27, 2026, 01:07 AM UTC

Affected components

100260SCMED

Update timeline

identified Jun 27, 2026, 01:07 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jul 20, 2026, 05:29 AM UTC

This incident has been resolved.