Availity incident

HEALTHSPRINGS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 26, 2026 affecting HEALTHSPRINGS, lasting 8d 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2026, 03:00 AM UTC
Resolved
May 04, 2026, 07:05 AM UTC
Duration
8d 4h
Detected by Pingoru
Apr 26, 2026, 03:00 AM UTC

Affected components

HEALTHSPRINGS

Update timeline

  1. identified Apr 26, 2026, 03:00 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 07:05 AM UTC

    This incident has been resolved.