Availity incident
REGENCE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
Availity is currently experiencing a notice incident affecting REGENCE BLUESHIELD OF IDAHO and REGENCE BCBS OF OREGON and 1 more component, which began 3h ago. The vendor's full update timeline is below.
Affected components
REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH
Update timeline
- identified Jun 21, 2026, 08:37 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80/AAA*42 errors. Customers are receiving AAA*80 and AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.