Availity incident

HCSC - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 21, 2026 affecting BCBSMT and BCBSIL and 1 more component, lasting 21h 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2026, 08:27 AM UTC
Resolved
Jun 22, 2026, 06:18 AM UTC
Duration
21h 51m
Detected by Pingoru
Jun 21, 2026, 08:27 AM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

  1. identified Jun 21, 2026, 08:27 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Jun 22, 2026, 06:18 AM UTC

    This incident has been resolved.