Availity incident

BLUE SHIELD OF NORTHEASTERN NEW YORK - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 25, 2026 affecting BLUE SHIELD OF NORTHEASTERN NEW YORK, lasting 6d 8h. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 10:36 PM UTC
Resolved
May 02, 2026, 07:20 AM UTC
Duration
6d 8h
Detected by Pingoru
Apr 25, 2026, 10:36 PM UTC

Affected components

BLUE SHIELD OF NORTHEASTERN NEW YORK

Update timeline

  1. identified Apr 25, 2026, 10:36 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 07:20 AM UTC

    This incident has been resolved.