Availity incident

BCBSWY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on April 25, 2026 affecting BCBSWY, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started: Apr 25, 2026, 08:35 AM UTC
Resolved: Apr 25, 2026, 09:53 AM UTC
Duration: 1h 17m
Detected by Pingoru: Apr 25, 2026, 08:35 AM UTC

Affected components

BCBSWY

Update timeline

identified Apr 25, 2026, 08:35 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Apr 25, 2026, 09:53 AM UTC

This incident has been resolved.