Availity incident

BCBSWY - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 25, 2026 affecting BCBSWY, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 07:57 AM UTC
Resolved
Apr 25, 2026, 10:00 AM UTC
Duration
2h 2m
Detected by Pingoru
Apr 25, 2026, 07:57 AM UTC

Affected components

BCBSWY

Update timeline

  1. identified Apr 25, 2026, 07:57 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 25, 2026, 10:00 AM UTC

    This incident has been resolved.