Availity incident
Multiple Payers - SMARTDATASOLUTIONS RP063, MEDSTAR FAMILY CHOICE DISTRICT OF COLUMBIA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Affected components
Update timeline
- identified Apr 25, 2026, 07:08 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Apr 25, 2026, 08:21 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 03, 2026, 06:53 AM UTC
This incident has been resolved.
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