Availity incident

Multiple Payers - SMARTDATASOLUTIONS RP063, MEDSTAR FAMILY CHOICE DISTRICT OF COLUMBIA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 25, 2026 affecting SMARTDATASOLUTIONS RP063, lasting 7d 23h. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 07:08 AM UTC
Resolved
May 03, 2026, 06:53 AM UTC
Duration
7d 23h
Detected by Pingoru
Apr 25, 2026, 07:08 AM UTC

Affected components

SMARTDATASOLUTIONS RP063

Update timeline

  1. identified Apr 25, 2026, 07:08 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Apr 25, 2026, 08:21 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 03, 2026, 06:53 AM UTC

    This incident has been resolved.