Availity incident

HARVARD PILGRIM HEALTHCARE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on June 14, 2026 affecting HARVARD PILGRIM HEALTHCARE, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started: Jun 14, 2026, 12:48 AM UTC
Resolved: Jun 14, 2026, 03:47 AM UTC
Duration: 2h 58m
Detected by Pingoru: Jun 14, 2026, 12:48 AM UTC

Affected components

HARVARD PILGRIM HEALTHCARE

Update timeline

identified Jun 14, 2026, 12:48 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jun 14, 2026, 03:47 AM UTC

This incident has been resolved.