Availity incident
ALOHA CARE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Availity experienced a notice incident on April 25, 2026 affecting ALOHA CARE, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
ALOHA CARE
Update timeline
- identified Apr 25, 2026, 03:39 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Apr 25, 2026, 04:57 AM UTC
This incident has been resolved.