Availity incident
36273 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Availity experienced a notice incident on April 25, 2026 affecting 36273, lasting 7d 4h. The incident has been resolved; the full update timeline is below.
Affected components
36273
Update timeline
- identified Apr 25, 2026, 03:41 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 02, 2026, 07:52 AM UTC
This incident has been resolved.