Availity incident

HUMANA - Multiple Transactions - HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 25, 2026 affecting HUMANA, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 03:07 AM UTC
Resolved
Apr 25, 2026, 05:06 AM UTC
Duration
1h 59m
Detected by Pingoru
Apr 25, 2026, 03:07 AM UTC

Affected components

HUMANA

Update timeline

  1. identified Apr 25, 2026, 03:07 AM UTC

    We are seeing HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 25, 2026, 05:06 AM UTC

    This incident has been resolved.