Availity incident

Multiple Payers - BEACON HEALTH OPTIONS, MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM, MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 25, 2026 affecting BEACON HEALTH OPTIONS and MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM and 1 more component, lasting 9d 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 12:54 AM UTC
Resolved
May 04, 2026, 02:18 AM UTC
Duration
9d 1h
Detected by Pingoru
Apr 25, 2026, 12:54 AM UTC

Affected components

BEACON HEALTH OPTIONSMARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEMMASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP

Update timeline

  1. identified Apr 25, 2026, 12:54 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 02:18 AM UTC

    This incident has been resolved.