Availity incident

GEISINGER HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on April 24, 2026 affecting GEISINGER HEALTH PLAN, lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started: Apr 24, 2026, 11:16 PM UTC
Resolved: Apr 25, 2026, 02:08 AM UTC
Duration: 2h 52m
Detected by Pingoru: Apr 24, 2026, 11:16 PM UTC

Affected components

GEISINGER HEALTH PLAN

Update timeline

identified Apr 24, 2026, 11:16 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Apr 25, 2026, 02:08 AM UTC

This incident has been resolved.