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WELLPOINT - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. Availity incident
WELLPOINT - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. Availity experienced a notice incident on June 11, 2026 affecting ANTHEM - MO and ANTHEM - WI and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components ANTHEM - MO ANTHEM - WI ANTHEM - CA ANTHEM - CO ANTHEM - CT BLUECROSS BLUESHIELD OF GEORGIA ANTHEM - NV ANTHEM - IN ANTHEM - KY ANTHEM - ME +24 more
Update timeline identified Jun 11, 2026, 06:15 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jun 11, 2026, 07:33 AM UTC
This incident has been resolved.
Other recent Availity outages Notice Multiple Payers - MOLINA HEALTHCARE CALIFORNIA, CENTRAL HEALTH MEDICARE PLAN, MOLINA ILLINOIS, MOLINA HEALTHCARE OHIO, MOLINA HEALTHCARE WASHINGTON, MOLINA HEALTHCARE MICHIGAN, MOLINA OHIO MEDICAID MCE, MOLINA HEALTHCARE NEW YORK (TOTAL CARE NEW YORK),... Aug 19 Notice CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, August 18th from 5:55:00 PM EDT through 8:00:00 PM EDT Sunday, August 9th. Aug 19 Notice WELLPOINT - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. Aug 18 Notice HCSC - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are now processing normally. Aug 18 Notice FLORIDA BLUE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. Aug 18