Availity incident

REGENCE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 11, 2026 affecting REGENCE BLUESHIELD OF IDAHO and REGENCE BCBS OF OREGON and 1 more component, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 06:22 AM UTC
Resolved
Jun 11, 2026, 07:35 AM UTC
Duration
1h 13m
Detected by Pingoru
Jun 11, 2026, 06:22 AM UTC

Affected components

REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH

Update timeline

  1. identified Jun 11, 2026, 06:22 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 11, 2026, 07:35 AM UTC

    This incident has been resolved.