Availity incident

IL621 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 7, 2026 affecting IL621, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2026, 04:14 AM UTC
Resolved
Jun 08, 2026, 05:53 AM UTC
Duration
1d 1h
Detected by Pingoru
Jun 07, 2026, 04:14 AM UTC

Affected components

IL621

Update timeline

  1. identified Jun 07, 2026, 04:14 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 08, 2026, 05:53 AM UTC

    This incident has been resolved.