Availity incident

MUTUAL HEALTH SERVICES - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 5, 2026 affecting MUTUAL HEALTH SERVICES, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 07:38 AM UTC
Resolved
Jun 05, 2026, 08:31 AM UTC
Duration
52m
Detected by Pingoru
Jun 05, 2026, 07:38 AM UTC

Affected components

MUTUAL HEALTH SERVICES

Update timeline

  1. identified Jun 05, 2026, 07:38 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 05, 2026, 08:31 AM UTC

    This incident has been resolved.