Availity incident

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 5, 2026 affecting CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 01:54 AM UTC
Resolved
Jun 05, 2026, 06:40 AM UTC
Duration
4h 45m
Detected by Pingoru
Jun 05, 2026, 01:54 AM UTC

Affected components

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)

Update timeline

  1. identified Jun 05, 2026, 01:54 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving VT06_013 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 05, 2026, 06:40 AM UTC

    This incident has been resolved.