Availity incident

CARESOURCE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 10:51 PM UTC
Resolved
Ongoing
Duration
● 2h 6m
Detected by Pingoru
Jun 04, 2026, 10:51 PM UTC

Affected components

HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA

Update timeline

  1. identified Jun 04, 2026, 10:51 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.