Availity experienced a notice incident on June 4, 2026 affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more component, lasting 3h 3m. The incident has been resolved; the full update timeline is below.
Started
Jun 04, 2026, 10:51 PM UTC
Resolved
Jun 05, 2026, 01:54 AM UTC
Duration
3h 3m
Detected by Pingoru
Jun 04, 2026, 10:51 PM UTC
Affected components
HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA
Update timeline
identifiedJun 04, 2026, 10:51 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
