Availity incident

WELLMARK BCBS (IOWA, SOUTH DAKOTA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Availity experienced a notice incident on June 3, 2026 affecting WELLMARK BCBS (IOWA, SOUTH DAKOTA), lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started: Jun 03, 2026, 03:34 PM UTC
Resolved: Jun 03, 2026, 05:30 PM UTC
Duration: 1h 55m
Detected by Pingoru: Jun 03, 2026, 03:34 PM UTC

Affected components

WELLMARK BCBS (IOWA, SOUTH DAKOTA)

Update timeline

identified Jun 03, 2026, 03:34 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jun 03, 2026, 05:30 PM UTC

This incident has been resolved.