Availity incident

ELDER - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 3, 2026 affecting ELDER, lasting 79d 21h. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 12:56 AM UTC
Resolved
Aug 21, 2026, 10:25 PM UTC
Duration
79d 21h
Detected by Pingoru
Jun 03, 2026, 12:56 AM UTC

Affected components

ELDER

Update timeline

  1. identified Jun 03, 2026, 12:56 AM UTC

    We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.