Availity incident
Multiple Payers - JOHNSHOPKINS, JOHNS HOPKINS ADVANTAGE MD - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.
Availity experienced a notice incident on June 2, 2026 affecting JOHNS HOPKINS ADVANTAGE MD and JOHNSHOPKINS, lasting 6h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 02, 2026, 08:55 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 02, 2026, 08:57 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 02, 2026, 03:17 PM UTC
This incident has been resolved.