Availity incident

Multiple Payers - JOHNSHOPKINS, JOHNS HOPKINS ADVANTAGE MD - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting JOHNS HOPKINS ADVANTAGE MD and JOHNSHOPKINS, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 08:55 AM UTC
Resolved
Ongoing
Duration
● 1h 55m
Detected by Pingoru
Jun 02, 2026, 08:55 AM UTC

Affected components

JOHNS HOPKINS ADVANTAGE MDJOHNSHOPKINS

Update timeline

  1. identified Jun 02, 2026, 08:55 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Jun 02, 2026, 08:57 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.