Availity incident

TMG - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Availity experienced a notice incident on April 24, 2026 affecting JOHNS HOPKINS ADVANTAGE MD and JOHNSHOPKINS and 1 more component, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started: Apr 24, 2026, 02:13 PM UTC
Resolved: Apr 25, 2026, 08:23 PM UTC
Duration: 1d 6h
Detected by Pingoru: Apr 24, 2026, 02:13 PM UTC

Affected components

JOHNS HOPKINS ADVANTAGE MDJOHNSHOPKINSPRIORITY PARTNERSBLUE CROSS COMMUNITY OPTIONSBLUE CROSS MEDICARE ADVANTAGEJOHNSHOPKINS HEALTHVNSNYCARE N CAREBCBSTX Medicaid STAR/CHIPPASSPORT ADVANTAGE

Update timeline

identified Apr 24, 2026, 02:13 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT02 errors. Customers are receiving VT02 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
identified Apr 24, 2026, 02:17 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT02 errors. Customers are receiving VT02 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
identified Apr 24, 2026, 08:03 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT02 errors. Customers are receiving VT02 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
resolved Apr 25, 2026, 08:23 PM UTC

This incident has been resolved.