Availity incident

Multiple Payers - HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, Humana Dental Non Claims, HUMANA, 95092, CAREPLUS - Multiple Transactions - Claims, Eligibility & Benefit, Claim Status, Auth/Referral transactions will be unavailab...

Notice Resolved View vendor source →

Availity experienced a notice incident on April 29, 2026 affecting HUMANA LONG TERM CARE and HUMANA and 1 more component, lasting 32d 16h. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 10:17 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
32d 16h
Detected by Pingoru
Apr 29, 2026, 10:17 PM UTC

Affected components

HUMANA LONG TERM CAREHUMANAHUMANA HMOHUMANA BEHAVIORAL HEALTH95092CAREPLUSHumana Dental Non Claims

Update timeline

  1. scheduled Apr 29, 2026, 10:17 PM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, HCSR Referral, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.