Availity incident

Multiple Payers - 60054, AETNA, ALLINA HEALTH, SUTTER HEALTH AETNA, BANNER HEALTH, TEXAS HEALTH, INNOVATION HEALTH - Multiple Transactions - Due to scheduled maintenance, Submitters of Real Time Eligibility and Claim Status Inquiry transactions may exp...

Notice Resolved View vendor source →

Availity experienced a notice incident on April 29, 2026 affecting AETNA and 60054 and 1 more component, lasting 32d 16h. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 10:18 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
32d 16h
Detected by Pingoru
Apr 29, 2026, 10:18 PM UTC

Affected components

AETNA60054BANNER HEALTHALLINA HEALTHSUTTER HEALTH AETNATEXAS HEALTHINNOVATION HEALTH

Update timeline

  1. scheduled Apr 29, 2026, 10:18 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.