Availity incident

IHCP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 31, 2026 affecting IHCP, lasting 4h 31m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2026, 11:36 PM UTC
Resolved
Jun 01, 2026, 04:08 AM UTC
Duration
4h 31m
Detected by Pingoru
May 31, 2026, 11:36 PM UTC

Affected components

IHCP

Update timeline

  1. identified May 31, 2026, 11:36 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 01, 2026, 04:08 AM UTC

    This incident has been resolved.