Availity incident

ANTHEMDENTAL - Claim Status Inquiry - Claim Status Inquiry transactions are experiencing intermittent failures.

Availity experienced a notice incident on April 24, 2026 affecting ANTHEMDENTAL, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started: Apr 24, 2026, 04:17 AM UTC
Resolved: Apr 24, 2026, 05:52 AM UTC
Duration: 1h 34m
Detected by Pingoru: Apr 24, 2026, 04:17 AM UTC

Affected components

ANTHEMDENTAL

Update timeline

identified Apr 24, 2026, 04:17 AM UTC

We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Apr 24, 2026, 05:52 AM UTC

This incident has been resolved.