Availity incident

MUTUAL HEALTH SERVICES - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting MUTUAL HEALTH SERVICES, which began 7h ago. The vendor's full update timeline is below.

Started
May 31, 2026, 07:52 AM UTC
Resolved
Ongoing
Duration
● 7h 10m
Detected by Pingoru
May 31, 2026, 07:52 AM UTC

Affected components

MUTUAL HEALTH SERVICES

Update timeline

  1. identified May 31, 2026, 07:52 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.