Availity incident

HEALTHPLANS INC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 31, 2026 affecting HEALTHPLANS INC, lasting 23h 57m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2026, 06:53 AM UTC
Resolved
Jun 01, 2026, 06:50 AM UTC
Duration
23h 57m
Detected by Pingoru
May 31, 2026, 06:53 AM UTC

Affected components

HEALTHPLANS INC

Update timeline

  1. identified May 31, 2026, 06:53 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 01, 2026, 06:50 AM UTC

    This incident has been resolved.