Availity incident

HCSC - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting BCBSMT and BCBSIL and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 31, 2026, 06:11 AM UTC
Resolved
Ongoing
Duration
● 1h 55m
Detected by Pingoru
May 31, 2026, 06:11 AM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

  1. identified May 31, 2026, 06:11 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.