Availity incident

HEALTHPLANS INC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting HEALTHPLANS INC, which began 16h ago. The vendor's full update timeline is below.

Started
May 30, 2026, 07:18 AM UTC
Resolved
Ongoing
Duration
● 15h 47m
Detected by Pingoru
May 30, 2026, 07:18 AM UTC

Affected components

HEALTHPLANS INC

Update timeline

  1. identified May 30, 2026, 07:18 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.