Availity experienced a notice incident on May 29, 2026 affecting MHPIL, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
MHPIL
Update timeline
- identified May 29, 2026, 11:03 PM UTC
We are seeing Auth Submission, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified May 29, 2026, 11:05 PM UTC
We are seeing Auth Submission, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved May 29, 2026, 11:09 PM UTC
This incident has been resolved.