Availity incident

Multiple Payers - CENTENE CORPORATION, WELLCARE HEALTH PLANS, CENPATICO BEHAVIORAL HEALTH, FIDELIS CARE NEW YORK, 'OHANA HEALTH PLAN, MAGNOLIA HEALTH PLAN, MANAGED HEALTH SERVICES - IN, MHPIL, MERIDIAN HEALTH PLAN MICHIGAN COMPLETE, AMBETTER HEALTH, AB...

Availity experienced a notice incident on May 29, 2026 affecting WELLCARE HEALTH PLANS and PEACH STATE HEALTH PLAN and 1 more component, lasting 10h 25m. The incident has been resolved; the full update timeline is below.

Started: May 29, 2026, 11:48 AM UTC
Resolved: May 29, 2026, 10:14 PM UTC
Duration: 10h 25m
Detected by Pingoru: May 29, 2026, 11:48 AM UTC

Affected components

WELLCARE HEALTH PLANSPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANCENTENEBUCKEYE COMMUNITY HEALTH PLANCENPATICO BEHAVIORAL HEALTHSUNSHINE HEALTHABSOLUTE TOTAL CARECOORDINATED CAREHOME STATE HEALTH PLAN

Update timeline

identified May 29, 2026, 11:48 AM UTC

We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, Auth/Ref Routing, Authorization Response, Out-of-Network Imaging PreAuth and Auth Short Form transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
identified May 29, 2026, 12:14 PM UTC

We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, Auth/Ref Routing, Authorization Response, Out-of-Network Imaging PreAuth and Auth Short Form transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
resolved May 29, 2026, 10:14 PM UTC

This incident has been resolved.