Availity incident

Multiple Payers - BCNJC, HORIZON BCBS NEW JERSEY, BRAVEN HEALTH - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on May 29, 2026 affecting BCNJC and HORIZON BCBS NEW JERSEY, lasting 21h 18m. The incident has been resolved; the full update timeline is below.

Started: May 29, 2026, 04:25 AM UTC
Resolved: May 30, 2026, 01:44 AM UTC
Duration: 21h 18m
Detected by Pingoru: May 29, 2026, 04:25 AM UTC

Affected components

BCNJCHORIZON BCBS NEW JERSEY

Update timeline

identified May 29, 2026, 04:25 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
identified May 29, 2026, 04:39 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 30, 2026, 01:44 AM UTC

This incident has been resolved.