Availity incident

Virginia Medicaid - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on May 25, 2026 affecting Virginia Medicaid, lasting 4h 51m. The incident has been resolved; the full update timeline is below.

Started: May 25, 2026, 03:49 AM UTC
Resolved: May 25, 2026, 08:40 AM UTC
Duration: 4h 51m
Detected by Pingoru: May 25, 2026, 03:49 AM UTC

Affected components

Virginia Medicaid

Update timeline

identified May 25, 2026, 03:49 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 25, 2026, 08:40 AM UTC

This incident has been resolved.