Availity experienced a notice incident on May 21, 2026 affecting TRICARE FOR LIFE, lasting 9h 27m. The incident has been resolved; the full update timeline is below.
Started
May 21, 2026, 12:21 PM UTC
Resolved
May 21, 2026, 09:49 PM UTC
Duration
9h 27m
Detected by Pingoru
May 21, 2026, 12:21 PM UTC
Affected components
TRICARE FOR LIFE
Update timeline
identifiedMay 21, 2026, 12:21 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.