Availity incident

TRICARE FOR LIFE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 21, 2026 affecting TRICARE FOR LIFE, lasting 9h 27m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 12:21 PM UTC
Resolved
May 21, 2026, 09:49 PM UTC
Duration
9h 27m
Detected by Pingoru
May 21, 2026, 12:21 PM UTC

Affected components

TRICARE FOR LIFE

Update timeline

  1. identified May 21, 2026, 12:21 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 21, 2026, 09:49 PM UTC

    This incident has been resolved.