Availity incident

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →
Started
Apr 23, 2026, 03:46 AM UTC
Resolved
Apr 23, 2026, 07:38 AM UTC
Duration
3h 51m
Detected by Pingoru
Apr 23, 2026, 03:46 AM UTC

Affected components

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)

Update timeline

  1. identified Apr 23, 2026, 03:46 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving VT06_013 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 23, 2026, 07:38 AM UTC

    This incident has been resolved.

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