Availity incident

Multiple Payers - BCBS South Carolina, BCBS SOUTH CAROLINA, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable...

Notice Resolved View vendor source →

Availity experienced a notice incident on April 22, 2026 affecting BCBS SOUTH CAROLINA and PGBA and 1 more component, lasting 39d 17h. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 10:05 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
39d 17h
Detected by Pingoru
Apr 22, 2026, 10:05 PM UTC

Affected components

BCBS SOUTH CAROLINAPGBABCBS South CarolinaTRICARE WEST REGION

Update timeline

  1. scheduled Apr 22, 2026, 10:05 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.